Terms of Service

Terms of Service

Effective Date: 22nd September, 2025

Welcome to OLKA (“we”, “us”, or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, services, and products. By accessing or using our site, you agree to be bound by these Terms.

Please read them carefully before using our platform.

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use this site or make purchases. By using our services, you confirm that you meet these requirements.

2. Account Registration

To make purchases or access certain features, you may need to create an account. You agree to:
Provide accurate, current, and complete information
Keep your login credentials secure
Notify us immediately of any unauthorized use of your account

You are responsible for all activities that occur under your account.

3. Product Information & Pricing

We strive to ensure all product details, descriptions, and prices are accurate. However:
Prices and availability are subject to change without notice
Colors may appear differently depending on your screen settings
We reserve the right to correct errors or update information at any time

4. Orders & Payments

By placing an order, you agree to:
Provide accurate payment and shipping information
Pay the total amount listed at checkout, including applicable taxes and shipping fees

We reserve the right to:
Refuse or cancel any order at our discretion (e.g., suspected fraud, stock issues, etc.)
Limit or prohibit orders that, in our judgment, appear to be placed by resellers or distributors

Payments are processed securely via third-party payment gateways.

5. Shipping & Delivery

We aim to deliver your products in a timely manner. Shipping timelines provided at checkout are estimates and not guarantees.

Delays due to couriers, weather, or customs are beyond our control.

6. Returns & Exchanges

Please review our Returns & Exchanges Policy for details on eligible returns, time frames, and procedures.

Items must be returned unworn, unused, and with original tags and packaging.

7. Promotions & Discounts

Promotions, offers, and discount codes are:
Valid for limited periods
Non-transferable and may not be combined with other offers
Subject to specific terms stated during the offer

We reserve the right to modify or withdraw promotions at any time.

8. Intellectual Property

All content on our site — including images, logos, product descriptions, graphics, and code — is the property of [Brand Name] or its licensors and protected by copyright and trademark laws.

You may not reproduce, copy, sell, or exploit any part of the website or our content without express written permission.

9. User Conduct

You agree not to:
Use our website for illegal or unauthorized purposes
Attempt to interfere with the operation or security of the site
Upload or transmit viruses, malware, or harmful code
Use our content or products to compete with our brand

10. Limitation of Liability

To the fullest extent permitted by law:
We are not liable for any indirect, incidental, or consequential damages arising from your use of our site or products
Our maximum liability to you for any claim related to the purchase of our products is limited to the amount you paid us for the product

11. Disclaimer

Our products and services are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.

12. Termination

We reserve the right to suspend or terminate your account or access to our website at our discretion, without prior notice, if you violate these Terms or engage in any harmful behavior.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts located in Mumbai, India,

14. Changes to Terms

We may update these Terms from time to time. When we do, we will revise the “Effective Date” at the top. Continued use of our site after such updates constitutes your agreement to the new Terms.

15. Contact Us

For questions about these Terms, please contact us:

OLKA TRENDS
Email: support@olkaclothing.com
Phone: +91 7021497362
Address: 1st Floor, A-66, Marol Co-op Industrial Estate, Andheri East, Mumbai, Mumbai Suburban, Maharashtra, 400059